Last updated: 4 September 2026

Applied Language Studies House (“ALS House”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of our students, trainees, applicants, parents and guardians, website visitors, professional partners, event participants, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit als-edu.com, contact us, submit an enquiry or application, register for one of our programmes or events, or otherwise interact with ALS House.

 

1. Who We Are

Applied Language Studies House (ALS House) is an education and teacher-training organisation providing language education, teacher training, professional development, academic and research activities, publications, and international educational events.

For the purposes of applicable data protection legislation, ALS House acts as the data controller for personal information collected through this website and through its educational and administrative activities.

For privacy-related enquiries, please contact us through the contact details provided on our website.

 

2. Personal Data We May Collect

Depending on how you interact with us, we may collect information including:

• your name and surname;

• email address and telephone number;

• country or place of residence;

• educational and professional background;

• information submitted through enquiry, registration, or application forms;

• information relating to course applications, admissions, enrolment, and participation;

• academic or professional documents voluntarily submitted as part of an application;

• correspondence between you and ALS House;

• payment and transaction information, where applicable;

• information relating to participation in conferences, seminars, workshops, or other events;

• technical information relating to your use of our website, including cookies, device information, and browsing data where applicable.

Where students are minors, we may also process information relating to their parent or legal guardian where necessary for educational, administrative, safeguarding, or contractual purposes.

We aim to collect only information that is reasonably necessary for the relevant purpose.

 

3. How We Collect Personal Data

We may collect personal information when you:

• visit or interact with our website;

• complete an enquiry, contact, application, or registration form;

• apply for or enrol on an ALS House programme;

• communicate with us by email, telephone, social media, or other communication channels;

• participate in a course, examination, seminar, conference, research activity, or professional development event;

• subscribe to communications from ALS House;

• make a payment for one of our services.

We may occasionally receive personal information from third parties where this is necessary and lawful, for example from educational or professional partners, awarding organisations, or individuals making an enquiry on behalf of a student.

 

4. Why We Process Your Personal Data

We may use personal information to:

• respond to enquiries and requests for information;

• process applications and registrations;

• administer courses, programmes, examinations, events, and educational services;

• communicate with students, trainees, applicants, parents, participants, and professional partners;

• maintain educational and administrative records;

• process payments and maintain financial records;

• provide academic, administrative, and learner support;

• fulfil obligations connected with accredited or externally validated programmes;

• organise conferences, workshops, seminars, and other professional activities;

• improve our website, programmes, and services;

• maintain the security and proper operation of our website and systems;

• comply with applicable legal, regulatory, contractual, accreditation, or safeguarding requirements;

• send information about relevant ALS House programmes, courses, events, or services where permitted by law or where you have provided consent.

We do not sell personal information to third parties.

 

5. Lawful Bases for Processing

Depending on the circumstances, we process personal data on one or more lawful bases, including:

Contract: where processing is necessary to provide a programme, course, event, or service that you have requested or purchased.

Consent: where you have given us permission to process your information for a particular purpose, such as certain forms of marketing communication.

Legitimate interests: where processing is reasonably necessary for the operation, administration, development, or protection of ALS House and does not override your fundamental rights and interests.

Legal obligation: where processing is necessary for us to comply with applicable legal or regulatory requirements.

Where processing is based on consent, you may withdraw that consent at any time.

 

6. Children and Young People

ALS House provides educational services that may include learners under the age of 18.

Where appropriate, information concerning minors may be provided by or communicated through a parent or legal guardian. We take additional care when processing children's personal information and limit its use to legitimate educational, administrative, contractual, safeguarding, and legal purposes.

 

7. Sharing Personal Data

We may share personal information where reasonably necessary with trusted third parties involved in providing or administering our services.

These may include:

• educational and professional partners;

• awarding, validating, or accreditation organisations where applicable;

• examination or assessment organisations;

• payment service providers;

• website, hosting, learning-management, email, and IT service providers;

• professional advisers and service providers;

• public authorities or regulatory bodies where required by law.

Third parties acting on our behalf are expected to process personal information appropriately and only for the purposes for which it has been provided.

We do not sell or rent personal data to third parties.

 

8. International Data Transfers

As an internationally oriented educational organisation, ALS House may use service providers or work with educational and professional partners located in different countries.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate legal and organisational safeguards are in place in accordance with applicable data protection legislation.

 

9. How Long We Keep Personal Data

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable educational, contractual, accreditation, financial, legal, or regulatory requirements.

Retention periods may therefore vary according to the type of information and the programme or service concerned.

When personal information is no longer required, we take reasonable steps to securely delete, anonymise, or otherwise dispose of it.

10. Marketing Communications

We may occasionally provide information about ALS House programmes, teacher-training courses, conferences, publications, professional development opportunities, or other relevant educational activities.

Where consent is required for such communications, we will request it before sending them.

You may withdraw your consent or unsubscribe from marketing communications at any time.

 

11. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate effectively, understand how visitors interact with the website, remember preferences, and, where applicable and with the appropriate consent, support analytics or marketing activities.

Where cookies are not strictly necessary for the operation of the website, they will be used in accordance with applicable consent requirements.

Further information may be provided in our Cookie Policy and through the cookie-management tools available on our website.

 

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

Access to personal information is limited, where appropriate, to individuals and service providers who require it for legitimate educational, administrative, technical, or legal purposes.

No internet-based system can, however, guarantee absolute security.

 

13. Your Data Protection Rights

Depending on the applicable data protection legislation and the circumstances of the processing, you may have rights including:

• the right to be informed about how your information is used;

• the right to request access to your personal information;

• the right to request correction of inaccurate or incomplete information;

• the right to request deletion of your personal information in certain circumstances;

• the right to request restriction of processing;

• the right to object to certain forms of processing;

• the right to data portability in certain circumstances;

• the right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact ALS House using the contact information provided on our website.

We may need to verify your identity before responding to certain requests.

 

14. Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing based on legitimate interests and the use of your personal information for direct marketing.

If you object to the use of your personal information for direct marketing purposes, we will stop using it for that purpose.

 

15. Complaints

If you have concerns about how ALS House handles your personal information, we encourage you to contact us first so that we can investigate and respond to your concerns.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority in the country where you live or work, or where you believe a data protection infringement has occurred.

Where UK data protection legislation applies, you may contact the UK Information Commissioner's Office (ICO).

 

16. Third-Party Websites

Our website may contain links to websites operated by third parties.

ALS House is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

 

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our activities, services, technologies, or applicable legal requirements.

The latest version will be published on this website together with the date on which it was last updated.

 

18. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about the way your personal information is processed, please contact:

Applied Language Studies House (ALS House)
Contact 

Please use the contact details above and indicate that your enquiry relates to data protection or privacy.